Question 1

Setting up shared folders on Windows 7 and Windows 10

webmaster · Accepted Answer

Here is a tutorial on setting up a shared folder on Windows 7 and Windows 10.

https://www.youtube.com/watch?v=aaEdZBuspec

Question 2

Setting up shared folders on Windows 7 and Windows 10

webmaster · Accepted Answer

Here is a tutorial on setting up a shared folder on Windows 7 and Windows 10.

https://www.youtube.com/watch?v=aaEdZBuspec

Question 3

Can I use a USB hub with the timer or scoreboard adapter

webmaster · Accepted Answer

We strongly recommend that the SST timer and the scoreboard adapter be plugged directly into separate USB ports on your computer.  Do not plug either of these into a USB hub and then into the computer.

Question 4

I have loaded SST but when I open the program it keeps coming up in the Demo mode.

webmaster · Accepted Answer

First, make sure the timing box is plugged into the computer.  Second, if you are using a Windows version earlier than Windows 10, make sure the SST device driver is installed.  Refer to the "Hardware setup" section of the instruction manual for information on loading the driver based on your version of Windows.

Question 5

I keep creating the scoreboard (.scb) files but the names do not show up in SST.

webmaster · Accepted Answer

Generally this is because you did not fully open the file location.  When you are selecting the folder to write the scb files, make sure the small folder icon looks open.  To do this make sure you double click on the folder.

Question 6

Setting up shared folders on Windows 7 and Windows 10

webmaster · Accepted Answer

Here is a tutorial on setting up a shared folder on Windows 7 and Windows 10.

https://www.youtube.com/watch?v=aaEdZBuspec

Question 7

Splits Incorrect Using Far Pads Error

webmaster · Accepted Answer

When loading the generic.sch file you may get a "Splits incorrect using far pads" error and the schedule file will not load.  If this happens this means that there is a mismatch in the pool configuration in the meet management program vs. the pool configuration in SST.  For example, the meet management program is configured for far end pads but SST is configurated for only using pads at one end.

If you receive this error, review the configuration in both programs and correct the one that does not match the pool configuration.  If it was the meet management configuration that was incorrect you will need to recreate the generic.sch file after making the change.

Question 8

What projector should I use?

webmaster · Accepted Answer

We can't really tell you that.  We suggest contacting a local projector supplier and have them come out to your facility and design a projector based on the ambient light and the distance from the projector to the screen or wall that it will project to.  There are also some "short throw" projectors available.  These mount on the same wall that they are projecting on.

Question 9

Where should I store results files?

webmaster · Accepted Answer

You can have the SST results files saved to the SST computer or the Meet Manager computer.  We recommend saving them to the SST computer.  The reason for this is that if the two computers lose connection because of network problems, the results will still be saved to the same location.  With this configuration when the network is reconnected you will not have to move the results.  If you store the results on the Meet Manager computer and you lose the network, the results will be stored on the SST computer in the Documents/SST timer directory.  In this case you will need to move the results to the folder on the Meet Manager computer that has the results.  REMEMBER... You never lose results.  The meet can continue to run.